# Orders with a removed product reach Handled again

> If you removed a product from an order or lowered its quantity, the order stayed Open after shipping. That is fixed.

If you had removed a product from an order or lowered its quantity, the order stayed **Open** after you shipped the rest. This affected orders from Shopify, bol and Kaufland, the channels where ShopLinkr confirms per product: the channel was still waiting for that product, so ShopLinkr did not consider the order complete. That is fixed: as soon as everything you did want to ship is processed, the order moves to **Handled**.

The removed product stays open in your sales channel, so you can see at a glance what was not shipped and issue a refund, for example. When editing an order you now also get a notice about this as soon as you remove a product or lower its quantity.

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Bron: https://www.shoplinkr.com/en/updates/order-with-a-removed-product-reaches-handled-again
